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FAQ's
 
 

 
Buying/Selling
  • I’m selling my home, do I have to contact the HOA for anything?
    Yes! If you are selling your home, you are required to provide your buyers with a Resale Package. This package includes all the updated Rules and Regulations for the community as well as a current year budget, newly adopted resolutions, newly adopted rules and regulations and most importantly, an inspection letter that identifies to the potential buyers any problems with the property. Please contact PMP to order your resale package at 703-771-9355. They take about a week to prepare.  
     

Community Life
  • How can I pay my HOA fees?
    •Coupon payment- Coupon booklets are mailed in mid-December. PLEASE REMIT ALL 2012 PAYMENTS TO THE ADDRESS SHOWN ON THE COUPON. If you have not received your coupon booklet, or the coupon booklet was incorrect, please contact PMP at 800-336-8009 X1004.
    • Recurring ACH/direct debit through PMP-  To enroll in direct debit through PMP please complete this form and return to PMP.
    •One time E-check- Log on to cabanc.com and click on the Homeowners tab, then click on “Homeowner Pay Assessment by E-check”. Please have your coupon ready.
    •One time credit card - Log on to cabanc.com and click on the Homeowners tab, then click on “Homeowner Pay Assessment” by Credit Card. Please have your coupon ready. Credit cards accepted are MasterCard, American Express and Discover.
     
    • Electronic Bill Payer:
    Exeter HOA
    PO Box 62678
    Phoenix AZ 85082-2678
     
    Cabanc.com has new payment features including:
    • The option to schedule payments on a monthly, quarterly, or annual basis.
    • The ability to manage payment and property information through their personal homeowner profile.
    • Access to transactions for up to 13 months when the homeowner creates a user profile.
    • Real time credit card payments (subject to processing fees).
     
    Should you require assistance please call PMP at 1-800-336-8009, extension 1004 to speak to a Finance representative.
     
     
  • I’d like to attend a Board meeting, when are they?
    Board meetings are open to the residents, they are held every fourth Thursday of the month. They are usually posted on the community signs. The meetings start at 7PM and there is a short session at the beginning of the meeting for a Homeowner Forum. If you have questions for the Board, please come and ask in person! We’d love to meet you!
     
  • I’d like to get involved and help out the community!
    Anyone is welcome to join a committee. There are several active committee’s within Exeter that are always looking for new members. The committee’s include the Pool Committee, Landscaping Committee, Social Committee, Newsletter Committee, Website Committee, and the Architectural Review Committee. If you are interested in joining a committee or volunteering your time to better the community, please contact PMP at 703-771-9355.
     
  • Who do I contact if I think too many people are occupying a home?
    If citizens have concerns about possible excessive occupancy violations in their neighborhoods, they can file a confidential complaint with the Town’s Zoning Division. The complaint form is available on the Town’s website at www.leesburgva.gov/eoep. Once a complaint is received, a Zoning Inspector will open an investigation. If the violation is confirmed, it may take several months to resolve.
     

Conflict Resolution
  • Someone parked in my parking place! Can the HOA help?
    There is no reserved parking in Exeter. While some homeowners have set up a “reasonable and fair” parking plan on their blocks, there are no enforceable rules that the HOA can step in and enforce a parking plan. More information regarding reserved parking and Exeter HOA can be found on this website under the documents section and Minutes. There was a Parking Meeting in March of 2006 which gives full detail of the parking situation in Exeter.
     
     
     

Remodeling
  • I’m making a change to my house, do I have to submit an application?
    You should submit an architectural application for any changes made to the “exterior” of your home. This includes, but is not limited to, color changes, additions, storm doors, sheds, fences, playsets and exterior decorative objects. Please refer to the architectural guidelines for a more specific list of requirements or contact PMP at 703-771-9355.